Seller Notifications
As a Subscord seller, you'll receive important notifications about your store's activity and status. Subscord offers multiple ways to deliver these notifications, ensuring you stay informed about your business operations.
Notification Delivery Methods
You can configure how you receive notifications through your Subscord dashboard settings page. Subscord supports three notification delivery methods:
Email Notifications
- How it works: Notifications are sent to the email address associated with your Discord account (the one you used to log into Subscord).
- Default status: Enabled by default
- Configuration: This method is automatically activated and uses your Discord account's email address.
Discord Direct Messages (DM)
- How it works: The Subscord Discord bot will attempt to send you a direct message with the notification.
- Default status: Disabled by default
- Requirements: For this to work, you must have "Allow messages from server members" enabled in your Discord privacy settings.
- Setup: You can enable this notification method at any time from your Subscord settings page.
Discord Channel Notifications
- How it works: Subscord posts notifications directly to a designated Discord channel in your server.
- Default status: Disabled by default
- Requirements:
- You must create or designate a private channel in your Discord server for this purpose.
- Important: This feature only works with private channels, not public ones.
- Setup: Configure this by selecting your desired private channel in your Subscord settings.
Types of Notifications You'll Receive
Subscord will send you notifications for the following events:
Plan Limit Notifications
- Free Plan Limit Reached: You'll be notified when your subscriber count reaches the free plan's limit (10 active subscribers), prompting you to upgrade to a paid plan to continue accepting new subscriptions.
Customer Activity Notifications
- New Subscription/Purchase: Receive alerts whenever someone subscribes to or purchases a product from your store.
- Customer Renewal: Get notified when an existing customer successfully renews their subscription.
- Subscription Expiry: Be informed when a customer's subscription expires.
Managing Your Notification Preferences
You can customize which notification methods are active by visiting the Settings page in your Subscord dashboard. Each delivery method can be toggled on or off independently, allowing you to choose the combination that works best for your workflow and preferences.
This flexibility ensures you stay informed about your store's performance while receiving notifications through your preferred channels.