Transactions

On your Subscord dashboard, the "Transactions" page provides a comprehensive log of all financial activities that occur in your store. This includes every attempt at payment, whether it was successfully paid or is still pending (which is common for cryptocurrency payments).

Transaction Information

The transactions list displays key details for each entry, allowing you to quickly understand its context:

• User: The customer who initiated the transaction.
• Product: The product associated with the transaction.
• Date: The date and time when the transaction was created.
• Payment Method: The method used for the payment (e.g., Stripe, Crypto).
• Status: The current status of the transaction.

Transaction Statuses

The status of a transaction indicates its current stage in the payment process. Here are the possible statuses and their meanings:

• Created: The initial status when a transaction or invoice is first generated by the system, before any payment is made or confirmed.
• Paid: This status signifies that the full payment amount has been successfully recorded for the transaction. For crypto, this means the funds have been detected on the blockchain.
• Partially Paid: (for Crypto) This status is used when a customer has made a payment to the correct wallet address, but the amount paid is less than the required total for the transaction.
• Paid out: (for Crypto) This status indicates that the cryptocurrency received for a paid transaction has been processed and forwarded to your designated receiving wallet.
• Completed: This status means that all steps for the transaction have been successfully finalized. For non-crypto transactions, this status is typically reached as soon as the payment is confirmed. For crypto transactions, it signifies that the payment was received, potentially paid out, and the associated actions (like role assignment) have been processed.

Status Flow by Payment Type:

• Non-Crypto Transactions (e.g., Stripe): These transactions usually transition directly from created to completed once the payment is successfully processed by the payment gateway.
• Crypto Transactions: These can move through a more varied sequence of statuses, such as created -> paid (or partiallypaid) -> paidout (if applicable) -> completed.